Safe & Responsible Entertainment
lbaji's Responsible Gambling — Your Safety Is Our Priority
lbaji is always committed to keeping entertainment enjoyable and safe — learn how setting limits, taking breaks, and accessing support keeps your gaming experience healthy.
Responsible Gambling FAQs
Contact our support team via live chat or email. Let them know your preferred daily, weekly, or monthly limit — the team will apply it to your account. Decreases to your limit take effect immediately.
Self-exclusion can be temporary (for a set period) or long-term. Just tell the support team how long you want to take a break. For long-term closures, a proper verification process must be completed before the account can be reopened.
You must be at least 21 years old to open an account and play on lbaji. This is a mandatory policy — age verification is carried out in any suspected case, and accounts that cannot provide proof will be suspended.
Yes, any funds in your account remain completely safe during a time-out. Once the break ends, you can log back in and your balance will be intact.
Each account is for one person only — sharing it with others is not allowed. If an underage person may have access to your account, change your password immediately and notify the support team. Using parental control software is also an effective step.
Absolutely. lbaji's support team is available 24/7 in both Bengali and English. Reach us via live chat or email [email protected] — you can write to us in either language.